Shipping Policies

Shipping Policies.

-Shipping and delivery

We offer free shipping on all orders over AUD 40. We dispatch standard orders within a maximum of 3 business days.

-Standard Delivery (AusPost Parcel Post)

  • Free for orders over AU$ 40
  • AU$ 5 on orders under AU$ 40
  • AU$ 3 on orders under AU$ 10
  • Metro Delivery: Please allow 2-6 business days for delivery from the date of your shipping confirmation email.
  • Regional Delivery: Delivery to regional areas may take up to 7 business days from your shipping confirmation email.

-Express Delivery (AusPost Express)

·        AU$ 10

·        Metropolitan Delivery: Estimated delivery time is 1-2 business days from the date of shipping confirmation.

·        Regional Delivery: Estimated delivery time is 2-4 business days from the date of shipping confirmation.

-Product returns

We want you to be completely satisfied with your purchase from Hadia. However, if something isn’t quite right, you have 16 days from the date you receive your order to initiate a return.

The product(s) must be unopened, undamaged, and unused. Please note that monogrammed items and limited edition collections are final sale and cannot be returned unless they are faulty or damaged upon arrival.


-Non-Returnable/Non-Refundable Items Policy

Items priced at AUD 5.00 or less are considered final sales and are non-returnable and non-refundable. This policy applies to all items within this price range, regardless of condition or reason for return.

This policy is in place due to the low cost of these items and the associated administrative and processing expenses involved in handling returns and refunds. We encourage customers to carefully consider their purchase before finalising transactions for items priced at AUD 5.00 or less.